Account access
For login, registration or account-access questions, use your registered account details and never share your password with another person.
Support
Contact ZimbaWallet
Get help with your account, transactions or website experience.
How we can help
Deposits & withdrawals
For a payment or withdrawal question, keep the relevant transaction details available so the issue can be reviewed accurately.
Technical support
If a page is not loading or a feature is not behaving as expected, include the page name, device type and a screenshot when contacting support.
Security reminder: ZimbaWallet will never need your Mobile Money PIN, card PIN, one-time password, recovery phrase or account password to investigate a support request.
Use only contact details officially published by ZimbaWallet. Support contact information can be updated by the site administrator without changing this page.
