Frequently Asked Questions
Quick answers about accounts, deposits, plans, referrals and withdrawals.
How do I create an account?
Open the registration page, enter the requested account details and create your login credentials.
How do I add money to my account?
Open Deposit Money, choose an available payment method, follow the payment instructions and submit the required payment details or evidence.
When does a deposit become available?
A deposit becomes available only after the applicable payment has been received and approved or verified.
How do I choose an investment plan?
Open Investment Plans to compare the minimum amount, plan period and displayed plan terms, then use Invest Now when you are ready.
When do referral rewards become eligible?
The current referral rule requires the referred person to create a qualifying investment. Registration or depositing alone does not qualify.
How do withdrawals work?
Open Withdraw Money, choose an eligible balance and destination, enter the required details and submit the request. Approved requests are currently targeted for processing within 48 hours.
Where can I see my activity?
Your dashboard and Transactions page show your account activity, while the Active Investments section shows your current investments.
What information should I never share?
Never share your password, Mobile Money PIN, card PIN, one-time password or recovery phrase with anyone claiming to provide support.
